Data Protection

500ks' Privacy Policy — Your Information, Your Control

When you create an account with 500ks, your trust is our most valued asset. On this page, we clearly explain what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
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Summary: 500ks never sells your personal information. Your data is used solely to improve our services, maintain security, and fulfill legal obligations.

01 What Information We Collect

We collect various types of information when you register and use the 500ks platform. This falls into two categories — what you provide directly, and what is collected automatically.

Information Provided Directly

  • Identity Information: Full name, date of birth, national ID or passport number.
  • Contact Information: Mobile number, email address, and current residential address.
  • Financial Information: Mobile banking number (bKash, Nagad, Rocket) and transaction history.
  • KYC Documents: Photos or documents submitted for identity verification.

Automatically Collected Information

  • Device Information: Device type, operating system, and browser version.
  • Usage Data: Login times, game history, clicks, and navigation data.
  • IP Address: For location verification and security purposes.
  • Cookies & Session Data: To improve the overall platform experience.
Data Type Collection Methods Mandatory?
Name & Date of Birth Registration Form Yes
Mobile Number Registration Form Yes
Payment Information Deposit/Withdrawal Form Yes
Device & IP Automatic Automatic
Game History Platform Operations Automatic

02 Why We Collect Your Data

500ks does not collect unnecessary data. We only gather what is genuinely needed to provide our services. Each purpose is clearly outlined below:

  • Account Creation & Management: To create your profile and ensure secure login.
  • Age Verification: To ensure the platform is not accessible to anyone under 18.
  • Payment Processing: To process deposits and withdrawals smoothly.
  • Fraud Prevention: To protect your account by detecting suspicious activity.
  • Service Improvement: To analyze your usage patterns and deliver a better experience.
  • Legal Obligations: To meet regulatory requirements and comply with AML (Anti-Money Laundering) policies.
  • Customer Support: Accurate information is needed to resolve your issues quickly.

Assurance: 500ks never sells your information to advertisers or third-party marketing agencies.

03 How Your Information Is Used

500ks follows a fully transparent approach to how collected data is used. The core principle of our Privacy Policy is simple — your data is only used for the purposes we have told you about.

  • To keep your account active and deliver a personalized experience.
  • Sending transaction confirmations via SMS and email.
  • Notifications about your preferred games or bonus offers (with your consent only).
  • To identify and resolve technical issues on the platform.
  • Monitoring unusual activity to keep your account secure.
  • As anonymized statistics for annual or monthly reports.

Under 500ks's Privacy Policy, you can request to opt out of marketing notifications at any time. Help Center Get in Touch.

04 Sharing Information with Third Parties

500ks does not share your information with anyone except under strictly controlled circumstances. Below is the full list of when and with whom your data may be shared:

Permitted Sharing

  • Payment Provider: bKash, Nagad, Rocket — only the information required to complete transactions.
  • Game Software Provider: Limited information necessary to operate games.
  • Legal Authority: When required by court order or government investigation.
  • Anti-Fraud Agency: With industry-standard verification bodies to maintain platform security.

What We Will Never Do

  • Selling your information to third-party advertising agencies.
  • Sharing personal profiles with social media platforms.
  • Transferring data to other gaming companies.
  • Use for any marketing purpose without your consent.

05 Cookies & Tracking Technologies

500ks uses cookies and similar technologies on its website and app to make your browsing experience smoother and more personalized.

Cookie Type Purpose Duration
Essential Cookies Login Sessions & Security Cleared at End of Session
Functional Cookies Remembering Language & Preferences 30 Days
Analytics Cookies Platform Usage Analytics 90 Days
Security Cookies Fraud Detection 7 Days

You can disable cookies at any time through your browser settings. However, turning off essential cookies may cause certain parts of the platform to stop working properly.

06 Data Storage & Security

500ks uses industry-leading security measures to keep your data safe. In line with our Privacy Policy, every data point is handled with the utmost care.

Security Measures

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication: OTP verification is required every time you log in to your account.
  • Regular Security Audits: Regular system audits conducted by independent third-party experts.
  • Firewall Protection: Advanced firewalls active to prevent unauthorized access.
  • Data Backup: Regular backups to secure servers.

Data Retention Period

All information is retained while your account is active. After closure, certain data may be kept for up to 5 years as required by law, after which it is permanently deleted.

Security Tip: Never share your password with anyone. No 500ks staff member will ever ask for your password.

07 Your Data Rights

Under 500ks's Privacy Policy, you have full control over your data. All of your rights are detailed below:

Right to Access

You can request to view all information we hold about you at any time.

Right to Rectification

If any of your information is incorrect, you can request a correction — without delay.

Right to Deletion

You may request deletion of your data after account closure, provided there are no outstanding legal obligations.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Data Portability

You can request a copy of your data in a readable, portable format.

Right to Opt Out of Marketing

To stop receiving promotional messages or notifications at any time, simply let our support team know.

To exercise any of your rights Help Center Contact us or support@500ks.net— We typically respond within 7 business days.

08 Children's Privacy

500ks strictly enforces an 18+ policy. Our platform is not intended for anyone under the age of 18. We never knowingly collect personal information from minors.

If a parent or legal guardian discovers that their child has created an account on 500ks, please contact us immediately. We will promptly delete that account and all associated data.

09 Privacy Policy Updates

500ks may update this Privacy Policy as needed. For any significant changes, we will notify you in advance via your registered mobile number or email.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

This Privacy Policy was last updated January 2026Updated on.

10 Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, the 500ks support team is always ready to help:

  • Email: support@500ks.net
  • Live Chat: Help Center Chat with us directly.
  • Response Time: Usually within 24–48 hours.

Why 500ksIs your information safe at 500ks?

Our Privacy Policy is not just words on paper — it is enforced at every level through technology and process.

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End-to-End Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption — no one can intercept, read, or alter it in transit.

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Two-Layer Security

OTP verification is required to log in. If a login attempt is made from an unrecognized device, you will be alerted immediately.

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Data Is Never Sold

500ks never sells your information to third-party advertisers or marketing agencies — that is our core commitment.

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Regular Security Audits

Independent security experts regularly audit our systems to ensure there are no vulnerabilities.

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Your Data, Your Control

You can request to view, correct, or delete your data at any time. Your privacy rights under this policy are always active.

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Transparent Policy

You're always told exactly what data is being collected and why. No hidden agendas — 500ks operates with full transparency.

Play Safe, Enjoy with Peace of Mind

Your privacy is our top priority at 500ks. Open an account today and start your gaming journey on a platform you can trust.

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